Stock Controller - Harrods Concession, Knightsbridge London

Job location:
United Kingdom/London/London

Job type:
Brand / division:
Ermenegildo Zegna is the worldwide leader in luxury menswear.

Position's Scope

To control and monitor all merchandise movements in and out of the boutique/concession location, ensuring that Zegna procedures are followed and that stock is managed according to the Zegna Excellence Program standards.

Job Responsibilities

  • Manage the return to vendor procedure for faulty items, including liaison with QC dept, return of garments and receipt of credit notes.
  • Prepare documentation for shipping (intra and extra EEA)
  • Update stock retail prices
  • Prepare inter-shop transfers and issue documentation
  • Receive, check and confirm merchandise incoming movement documents: BOL, TRS, TRM, VET
  • Issue merchandise invoices for inter-company transfers.
  • Manage the end of season return to outlet
  • Stock inventory processes: Follow and adhere to Zegna inventory management procedures for preparation and reconciliation of twice yearly full stock inventory + ongoing stock management checks (mini stocktakes) and reconciliation in collaboration with Retail Logistic Co-ordinator.
  • Produce RIS reports as required, for stock management and control purposes.
  • Investigate negative stock issues and provide detail to Retail Logistic Co-ordinator to be adjusted.
  • Control, investigate and resolve missing deliveries/transfers.
  • Manage all shipments and Uk deliveries to clients using Zegna-approved courier or shipping company.
  • Maintain the boutique/concession stock room areas in immaculate condition in terms of tidiness, organisation by product range, cleanliness.
  • Manage issue of CITES documentation as required
  • Monitor packaging stock levels and inform Retail Logistic Co-ordinator to place an order.
  • Receive, check and confirm into RIS all staff uniform deliveries.

Candidate's Profile

  • Attention to detail
  • Multi-tasking ability
  • Calm under pressure
  • Organisational ability
  • Ability to lift and carry boxes