VIP & Event Promoter


Ermenegildo Zegna is the worldwide leader in luxury menswear.
This exciting position is an opportunity to join a team of retail professionals whose mission is to provide Zegna customers with an exclusive, unique and bespoke shopping experience. As part of the VIP retail team your role will be to provide personnel styling and wardrobe consultation through elite client experiences.

The Opportunity
To provide VIP customers with an outstanding retail luxury experience

How you will contribute
Whilst the position has a primary focus in delighting and retaining existing customers through exclusive client management, there is also a strong focus on business development to identify and procure new customers through both existing customer networks and corporate relationships

The successful candidate will have a proven track-record in leveraging digital customer data-bases to identify and delight customers to meet existing and anticipated luxury apparel needs. Working as part of a cross functional team the role will act as a Brand Ambassador articulating the rich Brand heritage whilst communicating the unique aspects of the signature of the collection.

Who you are-
Passionate with a strong sensibility for luxury, fashion and customer service.
Minimum 2 years of experience in providing personalized customer service to high net worth customers
Results orientated with excellent communication skills and the ability to work both individually as well as part of a multi-disciplinary team.
Culturally curious with desire to travel and meet people from all aspects of society.   
A high level of detail and effective project management skills.
Bilingual (English and Mandarin), the position requires a high degree of travel within China (50-60%)

Why work with us?
Zegna offers its employees a unique professional environment in the most prestigious of luxury men's apparel organizations. At Zegna each employee is able to create a career by becoming part of a working culture that recognizes people development as a crucial part of Brand success.
Working for Zegna Greater China you will have the privilege to be part of the custodians of the world’s premier men’s luxury apparel brand in the world’s fastest growing economy 

Our employees in Zegna Greater China love growth and challenge – they thrive on being a part of the Zegna, be part of success... be part of Zegna